Frequently Asked Questions
(ALL_ORDERS) I received email, but it does not have my gift card/promo code in it
Order confirmation or order status updates from will not contain the gift card/promo code. If your order status says “Delivered”, please look for an email from "" with subject “Your Gift Card(s) are here (ordered on Lazada)”. If you are still unable to find the email, please get in touch with us over chat on Lazada